After a power-cycle the mouse started working immediately with that Unifying Receiver in both Windows and in Ubuntu. The update worked and the Windows Logitech Options app immediately detected Unifying Receiver. Unfortunately, Logitech does not provide a firmware update tool for Linux so I had to use Windows to download and run the latest Firmware Update Tool. I suspect that cause was the Logitech Unifying Receiver firmware was not updated properly. When I tested that Unifying Receiver with Windows, it detected it as a "USB Bootloader" and even the Logitech Options app would not detect it as a Unifying Receiver. I clicked update but the update gave an error and the mouse stopped working thereafter. Please select the type of device you want to pair and follow the on-screen instructions. The Device Pairing Tool will launch and allow you to either pair mouse or keyboard. Under SUPPORT, click on Device Pairing Tool to launch the new tool. The Ubuntu Software app showed a Logietch firmware update to improve mouse security (probably related to the MouseJack attack). Click on the three bars at the top left to reveal the Settings tab and click on it. This may not be the solution to OP's question, but hopefully it will help others. Simply click next from the first screen, and you’ll be on the screen that asks you to simply turn off and turn on the wireless mouse or keyboard.I had a similar problem with my MX Master mouse soon after upgrading from 16.04 to 18.04. It is available for Windows (XP or later), Mac and Chrome OS. To get started, you need to download the Logitech unifying software and install it on your computer. That’s enough to take care of most uses cases, but if you crave for more, maybe configure 2 wireless receivers and take care of all your 12 devices. You can pair up to 6 wireless devices to the single unifying wireless receiver. If you are using a USB 3.0 port try plugging the device into a USB 2.0 port. If possible, dont use a USB hub or other similar device. Plug the receiver into a different USB port on your computer. Pair other mouse and keyboard to the unifying USB receiver Make sure the device is fully charged (replace with new batteries if its not a rechargeable device). That’s the Plug it and forget it tagline that Logitech uses to market its wireless products. If no software is shown for your operating system on your PC or Mac, then. NOTE:Most Logitech products will work with no additional software or drivers needed. Click on the Downloadstab and select your operating system in the drop-down to check if software is available. So, you can keep one USB receiver always plugged into your laptop and it will connect and communicate with all of your wireless peripherals. Keyboard:On a label on the bottom of the product. Logitech has an easy to use unifying software which allows you to connect multiple Logitech products using the same receiver. Do you need to keep on switching the USB receivers to make this work? That’s clearly 4 receivers to take care of and manage everyday. One, that you want to leave at work and the other at home. Simply connect your computers and move the cursor to the edge of the screen to work across them. The mouse and keyboard communicate with a single wireless receiver hub that plugs directly into two slots on your computer. Pair your MX Keys S and MX Master 3S with the Logi Options+ app to work on multiple computers and cross-OS with the Flow feature 8. Another uses case is where you have multiple mice and keyboard pair for your laptop. Logitech manufactures wireless mice and keyboard sets.
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